History, though considered drab by the majority, sometimes offers answers to unique questions that unexpectedly pop up during tea-time chats with friends. The questions by themselves appear simple and within reach, but somehow the answer eludes us.
Tea time last Sunday along with a few friends from fields other than IT threw up a similar question. “When the IT boom began about a decade and half earlier, in the 90s in India, we saw the emergence of small IT players like Wipro, Infosys, TCS, HCL , Satyam, etc that have today gone on to establish themselves on the global stage as key players in the ITES (Information Technology Enabled Services) segment. Why is it that other global IT bell weathers like IBM were late in recognizing the emergence of these new age Indian companies? Why did they not make an entry into the Indian market early enough to stamp their authority and smother all competition”.
Everybody set their eyes on me expectantly seeking an answer. I was thrown off guard at this sudden attention. I sipped on an empty tea cup hoping for some tea that was not forthcoming. I cut a sorry figure.
Later in the evening when I was having my summer shower, my mind was still working hard on the question. It was then that I had a brainwave. The emergence of the Indian IT companies was in the years between 1985 and 1990. When did IBM enter the Indian market?
No…..no…I remember that IBM was there in the Indian market long before that. I wasn’t sure
A clear picture emerged…one that sure took me by surprise. It was the year 1974. Operation ‘Smiling Buddha’ was unleashed by the then PM, Indira Gandhi. On May 18 that year, India exploded her first nuclear bomb that had the world gaping in horror. Repeated assurances from India that it was a peaceful explosion found no-takers in the world’s bureaucratic circles thanks to the ceaseless US lobbying and arm-twisting.
The West immediately imposed sanctions resulting in severe and comprehensive economic and technology related curbs by a number of states. India retaliated by embarking on a process of nationalization that became the political mantra cutting across party lines in India. Even after Indira Gandhi’s Congress party suffered an overwhelming election loss and Morarji Desai of the Janata Dal was elected Prime Minister, India was univocal on its resolve on nationalism. The first companies to bear the brunt of this swift government policy change, that was an Indian tit-for-tat against the nuclear embargo were the foreign MNCs like Coca Cola and IBM. These business powerhouses were asked to place 60% of the India operations of the company under domestic ownership or leave the country. Unable to cope with the stringent regulations, these multinationals were thrown out of the country in 1977 not to return for another 15 years.
Looking back, I now realize how significant those 15 years were for Indian based companies to emerge as shakers and movers on a global scale. I do not want to undermine other factors like WTO agreements, the throwing open of Indian economy by the
However my point here is that all these later factors might have fizzled out in producing the necessary effects, had it not been the single important decision of the Indian governments in the 1970s to take
With the economy opening up in the 90s, IBM in India would have just killed competition at first sight. We might never have had the opportunity of seeing the likes of Wipro, Infosys and TCS as they stand today. Even if they would have survived the heat from IBM (given the presumption of its continued presence in India since the 70s and all through the 80s and 90s), they might have had to contemplate a minnows existence in their own country.
The Hindu in 2001, mentions HCL India quoting, (on the eve of the 25th anniversary of HCL) “Fortunately for us — sometimes you need luck in this business — IBM, along with Coke, was asked to leave the country. That created a huge void. Those days, IBM used to sell refurbished computers in India. And we went into that void and quickly tapped that market. That was a huge piece of luck. We had an amazing response from Indian companies for our new product.”
So, don’t you think that Indian IT companies need to be thankful to all the Western governments of the 70s for having forced severe sanctions on the
Yes, when it comes to the computer services industry, the events of history have helped the Indian IT industry to hold it’s own!. What about the manufacture of hardware devices like hard disks, routers, switches, microprocessors and the like? Can the Indian hardware electronics still compete with the likes of IBM,Cisco,Intel, AMD yet?